Data transformation

DATA ENGINEERING

Our team of certified Azure and AWS engineers delivers integrated, cost-effective solutions tailored to the social housing sector. At the heart of our approach is the creation of a bespoke data lake, ensuring all systems are seamlessly integrated to provide a unified source of truth. This unlocks the full potential of your organisation’s data, enabling better performance monitoring and decision-making.

We work closely with key stakeholders to develop a comprehensive performance management framework, ensuring it meets business requirements and includes clear, consistent definitions. As part of our data engineering process, we:

• Develop an entity map and full data architecture for clarity and consistency.
• Integrate multiple systems to streamline reporting and support ongoing performance improvements.
• Automate the flow of business data to ensure it is accurate, up to date and readily available for reporting needs.
• Build impactful dashboards that enable teams to monitor performance in real time and act on insights.
• Incorporate machine learning capabilities to help organisations transition from prescriptive to predictive analytics.

ARTIFICIAL INTELLIGENCE

We are trusted data scientists with extensive experience in developing large language models (LLMs) and AI agents specifically for the social housing sector. Our AI solutions are designed to transform service delivery by increasing automation, enhancing access to information, and enabling proactive decision-making.

Our bespoke AI service include:

• Developing agentic AI models that improve access to information and provide residents and staff with intelligent support.
• Using Azure AI Services to build AI agents capable of diagnosing repairs and streamlining service requests.
• Establishing robust AI infrastructure, including vector databases, to support scalable, long-term implementation.
• Training machine learning models to anticipate and address issues such as damp and mould, residents at risk of falling into arrears, properties that may deteriorate, and identifying indicators of potential fraud.

These innovations offer housing providers the tools to improve services, enhance tenant wellbeing, and reduce operational costs.Stay tuned for a video from the Social Housing Data Network showcasing how our AI solutions are already making a difference.